Service & Support

Design & Maintenace Assistance

 
     
 
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Design Assistance

Valcom provides personalized Design Assistance and Technical Support by phone, fax, or e-mail. 

Our Application Specialist and Technical Support Lines are manned Monday through Friday, from 8:30 am - 7:30 pm EST. The required questionnaire must be completed before contacting Valcom for design assistance.

Paging Questionnaire       School System Questionnaire

 

 

 

 

Maintenance Assistance

Important Note - Due to the advanced nature of this product, it is strongly advised that installers be factory trained by attending a Valcom MultiPath Technical Training Class. Factory trained technicians will enjoy the full product support for which Valcom is well known.  

 

Please contact us for information on System Overview or Installer Training  Seminars.

Maintenance assistance is available to factory trained technicians. Please have your training verification number available when calling. Emergency Maintenance Assistance for factory trained on-site technicians is available 365 days a year, 24/7.

 

 

 

Contact Information

Toll Free
1.800.VALCOM1

 

Postal Address
5614 Hollins Road
Roanoke, VA  24019

 

Telephone
540.563.2000

 

FAX
540.362.9800

 

Electronic Mail
General Information

 

 
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