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Copyright © 2007

 

 

Technical Support

Technical Literature
Installation Manuals
Product Specifications
FAQ
One Line Connection Drawings
 


Our experienced team of Technical Support Specialists is available from 8:30 am – 7:30 pm EST on week-days to provide assistance by phone, fax, or e-mail with the following:
  • Telephone System Integration - Access Port Options, Connections

  • Access Options – with or without a Phone System

  • Initial System Set-Up & Programming

  • Integrating Valcom equipment with other manufacturer’s products

  • Troubleshooting Assistance with Cabling, Speakers/Horns, Power Supplies, Page Controls/CPUs, Grounding Issues, & Programming

  • Cabling Information & Troubleshooting

  • Problem Solvers & Technical Tips

  • Detailed Product Information

  • Complex System Design Assistance

  • Equipment Placement Suggestions
         

Emergency Troubleshooting Assistance for your on-site Field Technicians is available 365 days a year, 24/7.  Your Field Technicians should call from the jobsite equipment room with:  
  

  • List of the equipment on-site

  • Multi-meter (Volt/Ohm Meter)

  • Tone generator

  • Lineman's test set (a spare set)