Our Vision & Mission
Founded in 1977 in the heart of the Blue Ridge Mountains in Roanoke, Virginia, Valcom specializes in full IP and network distributed paging, intercom and emergency notification systems. Our vision is to keep the global community safe, informed and on schedule by providing innovative solutions for our customer's daily needs and emergency situations.
Valcom's mission is to provide innovative next generation daily and emergency communication solutions using smarter technology and cloud-enabled services that deliver accurate information to global communities and individuals in a timely manner.
As an innovative solution-based company our products are designed, built, and supported in the U.S.A. Commitment to the highest standard of customer service and direct professional technical support, is Valcom’s utmost priority.
The Valcom Difference
At Valcom, we deeply care about our customers. It is a part of the Valcom culture. That attitude is evident in every interaction, which begins with listening to the needs of our clients. Listening leads to asking questions and to the discovery of solutions that conform to their clients’ needs and requirements. No upselling of products with more bells and whistles, just because we can. Our style is just honest and friendly direct personal interaction with our clients. Valcom’s in-house experts have first-hand knowledge of operational requirements within various market segments and can speak directly to the real-life case needs.