Services & Support

We’re here to help.

Reach our dedicated Customer Service and Technical Support teams, or connect with the Valcom sales representative for your region.

Get support from our team

Our Customer Service and Technical Support teams are available Monday through Friday.

Customer Service

800-825-2661 or 540-563-2000
Mon–Fri · 8:30am – 5:00pm ET

Technical Support

800-825-2661  
Mon–Fri · 8:30am – 7:30pm ET

Find your Valcom representative

Locate your territory on the map, then find the matching numbered region below.

Map of Valcom U.S. sales territories, numbered 1 through 14
JM
James MartzellDirector of Sales, West Coast
PL
Peggy LynnDirector of Sales, East
1
Shari Dunlap
VTMACTMENHNYRI
2
Brad Jones
New York CityNJ
3
Brad Jones
PAMDWVDE
4
Steve Rahn
VANCTN
5
Troy Van Stone
GASCAL
6
Nelson Sanchez
FL
7
Daryl Cooper
OHINKYMI
8
Greg Mansur
NDSDNEIAILWIMN
9
Tim Hager
KSMOOKARLAMS
10
Tim Hager
TX
11
Paul Burton
WAORIDMTWYHIAK
12
Kevin Polak
CONMAZUTNV
13
Paul Burton
Northern CA
14
Brian Bortz
Southern CA

Distribution & National Account Representatives

DB
Dan BurtonNational Accounts Director
GA
Geno AcostaNational Account Manager

Mailing address

Valcom, Inc.
5614 Hollins Road
Roanoke, Virginia 24019
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