Effective as of September 23, 2026
Please carefully read this Valcom Privacy Policy (“Privacy Policy”). The Valcom.com Terms and Conditions govern Your access to and use of www.Valcom.com (the “Website”).
This Privacy Policy describes Valcom’s collection, use, and disclosure of Personal Information through the Website and Valcom forms hosted on third-party platforms, including LinkedIn. In this Privacy Policy, “You” and “Your” mean a user of the Website or an individual who submits a Valcom form hosted on a third-party platform. The platform’s own collection and use of information are subject to its privacy policy.
Collection of Personal and Non-Personal Information
Valcom collects several types of information from and about users of the Website and individuals who submit Valcom forms hosted on third-party platforms. This includes information that identifies an individual or could reasonably be used to identify that individual (“Personal Information”), information about Your Internet connection, the equipment You use to access the Website, and usage details. Valcom may keep track of the pages You visit within the Website in order to determine what Valcom services are the most popular among users.
In addition, certain Personal Information may be collected using various technologies, such as cookies. As detailed more particularly below, the Website does use cookies to track visitor preferences.
Valcom may collect this information: (1) directly from You when You provide it to Valcom, including through forms on the Website; (2) from third-party platforms when You submit a Valcom form on those platforms; (3) automatically as You navigate through the Website; or (4) from other third parties, for example, Google Analytics, as described herein. Valcom may use this information for the purposes described below.
Depending on the form, Valcom may collect Your name, mailing address, email address, telephone number, company name, and any other information You choose to provide. Valcom uses forms to respond to requests and to learn about customers and prospective customers, including their interests and needs.
Cookies
Valcom may use “cookies” on the Website to help personalize Your online experience. A cookie is a text file that is placed on Your hard disk by a web page server. You have the ability to accept or decline cookies. Most Internet browsers automatically accept cookies, but You can usually modify Your browser setting to decline cookies if You prefer. However, if You choose to decline cookies, You may be unable to access the Website.
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about You when You use the Website.
The information they collect may be associated with Your Personal Information or they may collect information, including Personal Information, about Your online activities over time and across different websites and other online services. They may use this information to provide You with interest-based (behavioral) advertising or other targeted content. Valcom does not control these third parties’ tracking technologies or how they may be used.
If You have any questions about an advertisement or other targeted content, You should contact the responsible provider directly.
The expiration period for cookies varies. Some cookies exist while Your Internet browser is open and are deleted when You close your Internet browser. Other cookies survive after Your Internet browser is closed and can be used by the Website or other websites to recognize Your computer when You later open Your Internet browser to browse the Internet again.
Valcom’s Use of Your Information
Valcom collects and uses information about You to operate the Website and deliver the services You have requested. Valcom may use Your Personal Information to contact You regarding Your opinion of current services or of potential new services that may be offered, or to inform You of other products or services available from Valcom and its affiliates.
Valcom may use information submitted through its forms to respond to You; understand customer and prospective customer needs and interests; and improve its products, services, and communications. Valcom may enter that information into Salesforce as a lead or contact to manage inquiries and customer relationships. Valcom may also use the information for follow-up marketing, including nurture campaigns, where permitted by applicable law and consistent with any choices provided on the form.
Valcom may keep track of the pages You visit within the Website in order to determine what Valcom services are the most popular. This data is used to deliver customized content and advertising within Valcom to customers whose behavior indicates that they are interested in a particular subject area.
Disclosure of Your Information
Valcom may disclose aggregated information about users of the Website, and information that does not identify any individual, without restriction.
Valcom does not sell, rent or lease its customer lists to third parties. Valcom may share Your information with subsidiaries, affiliates, and trusted partners to help perform statistical analysis, send You email or postal mail, provide customer support, or arrange for deliveries. Valcom may also share information submitted through its forms with Salesforce, which provides Valcom’s customer relationship management system, and with service providers that help Valcom manage customer information or send communications on its behalf. Valcom requires service providers acting on its behalf to use Personal Information only to provide services to Valcom and to maintain its confidentiality.
Valcom will disclose Your Personal Information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Valcom; (b) protect and defend the rights or property of Valcom; and, (c) act under exigent circumstances to protect the personal safety of users of the Website, or the public.
Additionally, if Valcom sells one of its product lines or divisions, Personal Information may be transferred to the buyer so that the buyer can continue to provide You with information and services.
Google Analytics
This Website uses Google Analytics to help understand how visitors engage with it. As part of Google Analytics, Google, a third-party vendor, makes use of certain cookies and anonymous identifiers to track user engagement and traffic patterns on the Website. Google’s use of these cookies also enables it to serve Valcom ads to users based on their visit to the Website.
Links to Other Websites
The Website may contain links to other websites not hosted or operated by Valcom (each, a “Linked Site”). Linked Sites are not under the control of Valcom and Valcom is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site.
Valcom is providing these links to You only as a convenience, and the inclusion of any link does not imply endorsement by Valcom of the Linked Site or any association with its operators.
If You decide to access any Linked Site, You do so entirely at Your own risk. Valcom does not guarantee that You will receive an alert when You leave the Website, and it is Your responsibility to determine when You have left the Website. Valcom recommends that You review any third party website’s privacy policies before submitting any information.
Valcom and its affiliates assume no responsibility for and shall not be liable for the privacy, terms of use, or other policies of any third party website, any damage to, or viruses that may infect Your computer equipment or other property, or for any loss or corruption of data resulting from any third party website navigated to or accessed from links hosted on or contained in the Website.
Security of Your Personal Information
Valcom uses safeguards designed to protect Personal Information from unauthorized access, use, or disclosure, including encryption for information transmitted through the Website. The safety and security of Your information also depends on You. You are responsible for keeping Your account password confidential. Unfortunately, the transmission of information via the Internet is not completely secure.
Although Valcom works to protect Your Personal Information, Valcom cannot guarantee the security of information transmitted over the Internet.
Children Under Thirteen
No one under age 13 may provide personal information through the Website or a Valcom form hosted on a third-party platform. Valcom does not knowingly collect personal information from children under the age of 13.
Communications
Valcom may send You communications in response to Your requests or concerning an existing business relationship. Valcom may also send You marketing emails about its products and services, subject to applicable law and any choices provided when You submit a form. You may opt out of marketing emails at any time using the unsubscribe link in an email. Opting out of marketing emails will not prevent Valcom from responding to a request You submit or sending communications concerning an existing business relationship.
Changes to this Privacy Policy
Valcom reserves the right, in its sole discretion, to change, modify, amend, adjust, add to, delete from and/or withdraw this Privacy Policy to reflect company and customer feedback. Valcom encourages You to periodically review this Privacy Policy to be informed of how Valcom is protecting Your information.
Contact Information
Valcom welcomes Your questions or comments regarding this Privacy Policy. If You believe that Valcom has not adhered to this Privacy Policy, please contact Valcom at:
Valcom, Inc.
5614 Hollins Road
Roanoke, Virginia, 24019
Attention: Legal
Telephone number: 540-563-2000