Open Positions at Valcom

Valcom isn't just a company — it's a hub of innovation, redefining communication in a rapidly evolving world. As a global leader in voice paging, intercom, and emergency notification systems, we're shaping the future of how people connect and save lives around the world. Virtually all Valcom's products are designed, manufactured and supported in our 120,000 square foot facility in Roanoke, Virginia.

To view the current job openings below click the plus symbol in the blue bar to expand the section. For all Valcom openings send resume to [email protected].  Competitive pay and excellent benefits to include health, life, vision, dental, disability, tuition reimbursement and a matching 401K. EOE

Director of Marketing           
Posted - May 2022

Valcom has an immediate opening for a Director of Marketing who will be in charge of leading our company’s marketing efforts.

You will work in Roanoke, VA and be responsible for providing guidance to our marketing department by evaluating and developing marketing strategies, planning, and coordinating marketing efforts, communicating the marketing plans to those involved, and building awareness and positioning for our company’s brand. You will also be responsible for providing direction and leadership for our Marketing and Product Managers. Finally, you will be in charge of organizing company conferences, trade shows, and major events.
Preferred educational background is a bachelor's degree in business, marketing or communications. You will also need to have proven experience in running a marketing team, marketing campaigns, and leading a Product Marketing team.
Valcom offers a competitive compensation plus excellent benefits to include: health, life, disability, vision, dental, critical care and accident insurance. Also, a matching 401K, paid time off and tuition reimbursement.       EOE


Engineering Technician
Posted July 3, 2024

 

Position Summary

Assist design engineers in creating and documenting electrical circuit prototypes, printed circuit boards, cable and wiring assemblies, test fixtures, and troubleshooting circuitry to the component level.

Essential Functions
  • Construct, test, troubleshoot and repair both analog and digital circuits, VOIP, audio amplifiers, POE power supplies.
  • Assist in the creation of engineering change forms and production deviation procedures using information from troubleshooting production issues.
  • Enter PCB schematics, select various types of components from review of specifications and datasheets, generate bills of material and edit test documentation.
  • Use basic and advanced measurement instruments such as multimeters, oscilloscopes, spectrum analyzers, and audio distortion meters to test and troubleshoot prototypes, PCBs, and component failures.
  • Other duties as assigned.
Education Skills and Experience
  • Minimum of an Associate of Science degree in Electronics Engineering Technology or other relevant technical field.
  • Experience with schematic capture using CAD.
  • Ability to read schematics and troubleshoot electronics to the component level.
  • Effective understanding of PCB manufacturing processes, electrical component selection, and mechanical assembly.
  • Ability to use solder/desolder equipment with PCB surface mount and thru-hole components using a microscope.
  • Experience with cable assembly and contact/wire crimping.

This is a full-time, benefitted position working Monday – Friday on site at Valcom. In addition to health, dental, vision, PTO and retirement, Valcom is proud to be a part of Potter Global Industries. Our private equity firm, KKR, offers a unique benefit and opportunity for all employees to participate in an ownership program of Potter Global Technologies. Being a co-owner allows each employee to play a more direct role in the business itself and reap the financial benefits of the Company’s success. It’s a unique employee benefit that you won’t find with our competitors. Come join a culture of innovation where creativity thrives, and every voice is valued.

 


Human Resource Generalist
Posted July 3, 2024

 

Position Summary

Administers a variety of HR functions, focusing on tactical and operational HR tasks. The HR Generalist will support the HR department in implementing and managing HR policies, procedures, and programs to ensure smooth and efficient operations and employee relations.

Essential Functions
  • Leads the recruitment process, including job postings, screening resumes, scheduling interviews, drug screens and conducting background checks.
  • Coordinate and conduct new employee orientations, ensuring a smooth onboarding process and completion of necessary documentation.
  • Works with production on temporary agency contracts and coordinating with temporary agencies.
  • Contributes to the safety program, including the management of worker’s compensation claims and OSHA 300 recording.
  • Serve as a point of contact for employee inquiries and issues, providing guidance on HR policies and procedures.
  • Ensure communication and compliance with HR policies and federal, state, and local employment laws and regulations, and company policies.
  • Support the administration of employee benefits programs, including health insurance, retirement plans, and other benefits.
  • Assist in the implementation and administration of performance management programs, including performance reviews and development plans.
  • Coordinate training sessions and workshops to support employee development and compliance with required training.
  • Serve as backup to the payroll administrator and coordinate new hires with the administrator to ensure accurate and timely payroll processing.
  • Generate and analyze HR reports and metrics, providing insights to support decision-making.
  • Assist in organizing and promoting employee engagement activities and initiatives and serving on committees.
  • Other related duties as assigned.
Skills, Education and Experience
  • Bachelor’s degree in human resources, Business Administration, or a related field is preferred.
  • Professional HR certification (e.g., PHR, SHRM-CP) is a plus.
  • Minimum of three years of experience in an HR generalist role or similar position, preferable in a manufacturing environment.
  • Solid understanding of HR principles, practices, and employment laws.
  • Excellent verbal and written communication skills, with the ability to effectively interact with employees at all levels.
  • Strong organizational and time-management skills, with the ability to manage multiple tasks and priorities.
  • Ability to address and resolve employee issues and concerns in a timely and effective manner.

This is a full-time, benefitted position working Monday – Friday on site at Valcom. In addition to health, dental, vision, PTO and retirement, Valcom is proud to be a part of Potter Global Industries. Our private equity firm, KKR, offers a unique benefit and opportunity for all employees to participate in an ownership program of Potter Global Technologies. Being a co-owner allows each employee to play a more direct role in the business itself and reap the financial benefits of the Company’s success. It’s a unique employee benefit that you won’t find with our competitors. Come join a culture of innovation where creativity thrives, and every voice is valued.


Manufacturing & Production Associates           
Posted June 2024

We currently have openings in several areas of the facility:

  • Printed circuit board associates or PCB for short.  These associates inlay and connect electronic components onto the circuit board as specified in the order.  Our PCB department uses both manual soldering and automated processes to accomplish builds. It is a precise and intricate process that requires careful attention to detail and adherence to design specifications to ensure the functionality and reliability of the devices we build. Ability to learn and run automated equipment, as well as hand soldering required. 
  • Wrap and Pack associates in our Metal Fabrication department.  In this department, associates will perform a variety of tasks related to the production and packaging of metal housings for our equipment.  Candidates should have the ability to stand and walk for a 10-hour shift and be comfortable working in non-climate-controlled area of the plant.
  • Test associates in our Test department.  With 100% inspection of each circuit board, testers perform a variety of manual/visual and computer assisted inspection and diagnostics.  Applicants should have an ability to multitask by testing more than one product at a time.
  • Assembly operators in our Machine Assembly area.  Works closely with others on a production line to assemble the parts and circuit boards made in the other areas of the plant into finished products.  Applicants must be able to stand for 10-hour shifts, communicate effectively with others, and have good manual dexterity to place parts and use a variety of hand tools.   


Our production associates work 10-hour days, Monday – Thursday from 6 a.m. to 4:30 p.m.  Mandatory overtime on Friday is plentiful in the spring, summer, and early fall to meet production demands.  We offer a full benefits package, including medical, dental, vision, disability, life, retirement, holiday pay, and PTO.  

Valcom is proud to be a part of Potter Global Industries. Our private equity firm, KKR, offers a unique benefit and opportunity for all employees to participate in an ownership program of Potter Global Technologies. Being a co-owner allows each employee to play a more direct role in the business itself and reap the financial benefits of the Company’s success. It’s a unique employee benefit that you won’t find with our competitors.

We are seeking engaged and conscientious applicants with a passion for our mission of saving lives.  If you are a candidate with a solid work ethic who is adaptable, safety-focused, and has a continuous improvement mindset, Valcom is looking for you. We seek team players who are self-starters with an eye for detail, and ready to contribute to our dynamic environment.


Materials Manager             
Posted, July 3, 2024
Position Summary

Responsible for inventory management, the sales, inventory, and operations planning (SIOP) process, and related projects within Operations. Maintains accurate records, provides required schedules and status reports, and ensures timely task completion.

Essential Functions
  • Manage all aspects of inventory: physical control, appropriate levels, valuation, excess, and obsolete inventory management.
  • Calculate and manage key inventory metrics, including balances and turnover rates.
  • Collaborate with Finance on excess and obsolete inventory calculations and management.
  • Oversee and manage Netstock software parameters and outputs.
  • Perform detailed and precise cycle counts of all inventory locations in accordance with established guidelines to determine inventory accuracy and report findings to appropriate personnel.
  • Generate and maintain computer-based cycle count programs.
    Investigate inventory problems and potential inventory problems upon request from
  • Purchasing, Manufacturing, Accounting, etc., and analyze problems to determine root causes. Make recommendations for corrective action.
  • Plan, organize and execute annual physical inventory, while required.
  • Enhance SIOP process effectiveness by designing and implementing improvements using best practices and standards.
  • Facilitate consensus sales forecasts.
  • Coordinate with Sales and Inside Sales to ensure manufacturing visibility to forecasted demand, identify risks, and take corrective actions.
  • Conduct qualitative and quantitative analyses to make operational recommendations for material planning, forecasting, and inventory efficiency.
  • Assist in developing operations budgets, material receipt plans, inventory plans, and other forecasts, and communicate changes to management.
  • Support and expand opportunities to level load plans, improving inventory, fulfillment, cycle time, capacity management, and growth.
  • Review production schedules to ensure inventory levels are met efficiently.
    Interface between Purchasing, Supply Chain, and Operations to reduce costs and cycle times.
  • Assess capacity, cycle time, and inventory to meet customer date requests.
  • Participate in implementing new systems, procedures, work instructions, and special projects.
  • Lead SIOP process meetings.
  • Performs other duties as needed in support of Operations.

Skills, Education and Experience
  • Bachelor’s degree in business or relevant field.
    Equivalent experience with a minimum of 5 years in management in a multi-faceted manufacturing environment.
  • At least three years of responsible project management, achieving desired results.
  • Excellent problem-solving skills and attention to detail, with a track record of delivering innovative and high-quality solutions.
  • Strong written, oral, and organizational skills with the ability to influence cross-functional teams and decision-making processes, exercise independent judgment in problem resolution, and take full accountability for assignments.
  • In-depth knowledge of computerized integrated information systems related to manufacturing, materials management, production planning, procurement, and distribution.
  • High proficiency with Microsoft Office Suite, TEAMS, Smartsheet, Tableau, and other planning tools.

This is a full-time, benefitted position working Monday – Friday on site at Valcom. In addition to health, dental, vision, PTO and retirement, Valcom is proud to be a part of Potter Global Industries. Our private equity firm, KKR, offers a unique benefit and opportunity for all employees to participate in an ownership program of Potter Global Technologies. Being a co-owner allows each employee to play a more direct role in the business itself and reap the financial benefits of the Company’s success. It’s a unique employee benefit that you won’t find with our competitors. Come join a culture of innovation where creativity thrives, and every voice is valued.


Mechanical Engineer
Posted June 2024

Due to a retirement, we have an upcoming opening for Mechanical Engineer.  This position designs, develops and tests all aspects of mechanical components within our product line, as well as supports numerous projects at varying stages of lifecycle development. 

Essential Functions
  • Responsible for creating concept design, 3D CAD modeling, converting into manufacturing prints, preparing bills of materials, and releasing them through engineering change release process.
  • Identifies operating and installation problems and recommends solutions.
  • Design and develop Electro-mechanical packaging solutions for electronic systems and components.
  • Ensures compatibility and functionality of mechanical systems with electronic components and firmware/software interfaces.
  • Develops mechanical/structural system requirements and assists in the development of project requirements and specifications, including costing, lead times and alternative solutions.
  • Provides periodic progress reports for current projects.
  • Purchase mechanical hardware and components, coordinate with outside vendors, and ensure that received parts meet desired specifications.
  • Collaborate with cross-functional teams to establish product design, feasibility, and implement design solutions.
  • Assists in the preparation of documentation for new budget requirements and overall project cost estimates.
  • Provides technical support and guidance to personnel, ensuring that personnel are informed of and adhere to established health and safety practices associated with assigned tasks.
  • Performs various duties as needed to successfully fulfill the functions of the position.
Skills, Education, and Experience
  • Bachelor’s degree in Mechanical Engineering or equivalent degree and experience.
  • Proven experience in mechanical design and development, preferably within the telecommunications or electronics industry.
  • Proficiency in SolidWorks and MS Office Applications / Office 365.
  • Strong understanding of manufacturing processes, materials selection, and mechanical testing methodologies.
  • Excellent problem-solving skills and attention to detail, with a track record of delivering innovative and high-quality solutions.
  • Effective communication and teamwork abilities, with the capacity to collaborate across functional teams and influence decision-making processes.
  • Experience with traditional sheet metal fabrication, machined parts, plastic parts, and weldments is a must.

This is a full-time, benefitted position. In addition to health, dental, vision, PTO and retirement, Valcom is proud to be a part of Potter Global Industries. Our private equity firm, KKR, offers a unique benefit and opportunity for all employees to participate in an ownership program of Potter Global Technologies. Being a co-owner allows each employee to play a more direct role in the business itself and reap the financial benefits of the Company’s success. It’s a unique employee benefit that you won’t find with our competitors. Come join a culture of innovation where creativity thrives, and every voice is valued.


Sales Engineer 
Posted April 2024

 

Job Description

The Sales Engineer position requires a customer-facing technical professional with the ability to work with the Sales Team in developing IP Mass Notification solutions to meet customer needs. The SE will have the ability to listen to customers and present solutions in a consultative fashion. The SE will then work with the customer, and our integration partners, to ensure that systems are deployed to meet these needs to Valcom standards.

Functions & Essential Duties
  • Experience in a customer-facing role, preferably in the Audio, Networking, Communications, or Telephony industries
  • Proven track record of managing and designing complex large systems
  • Aptitude for understanding a technical product line
  • Ability to deliver technical sales presentations to customers at the executive level
  • Experience in effectively presenting technical training classes
  • Proficient with remote troubleshooting tools and techniques
  • A fundamental understanding of IP networks is desirable
  • Able to work independently and as part of a team
  • Perform other duties and responsibilities as assigned

Qualifications

  • Excellent presentation skills
  • Effective at assessing customer needs and proposing solutions
  • Excellent verbal and written communication skills
  • Effective organization and time management skills
  • Ability to travel overnight during the week and on weekends as needed.