Open Positions at Valcom

Valcom isn't just a company — it's a hub of innovation, redefining communication in a rapidly evolving world. As a global leader in voice paging, intercom, and emergency notification systems, we're shaping the future of how people connect and save lives around the world. Virtually all Valcom's products are designed, manufactured and supported in our 120,000 square foot facility in Roanoke, Virginia.

To view the current job openings below click the plus symbol in the blue bar to expand the section. For all Valcom openings send resume to [email protected].  Competitive pay and excellent benefits to include health, life, vision, dental, disability, tuition reimbursement and a matching 401K. EOE

Director of Marketing           
Posted - May 2022

Valcom has an immediate opening for a Director of Marketing who will be in charge of leading our company’s marketing efforts.

You will work in Roanoke, VA and be responsible for providing guidance to our marketing department by evaluating and developing marketing strategies, planning, and coordinating marketing efforts, communicating the marketing plans to those involved, and building awareness and positioning for our company’s brand. You will also be responsible for providing direction and leadership for our Marketing and Product Managers. Finally, you will be in charge of organizing company conferences, trade shows, and major events.
Preferred educational background is a bachelor's degree in business, marketing or communications. You will also need to have proven experience in running a marketing team, marketing campaigns, and leading a Product Marketing team.
Valcom offers a competitive compensation plus excellent benefits to include: health, life, disability, vision, dental, critical care and accident insurance. Also, a matching 401K, paid time off and tuition reimbursement.       EOE

Maintenance Technician
Posted June 2024

We have an immediate opening for a Maintenance Technician.  This position ensures the smooth operation of industrial machinery and equipment.  Primary responsibilities include diagnosing, repairing, and maintaining machinery to minimize downtime and maximize productivity.

Essential Functions
  • Perform routine maintenance tasks on industrial machinery, including inspections, lubrication, and adjustments, to ensure optimal performance and longevity.
  • Utilize diagnostic tools and technical manuals to identify and resolve issues with equipment malfunctioning, electrical systems, hydraulic systems, pneumatic systems, and mechanical components.
  • Conduct repairs and replacements of faulty parts or components, such as motors, bearings, belts, gears, and sensors, following manufacturer guidelines and safety procedures.
  • Follow preventive maintenance schedules to minimize unexpected breakdowns and prolong equipment lifespan, including scheduling downtime for planned maintenance activities.
  • Adhere to safety protocols and regulations while performing maintenance tasks, including lockout/tagout procedures, wearing appropriate personal protective equipment (PPE), and maintaining a clean and organized work environment.
  • Keep detailed records of maintenance activities, including work performed, parts used, and equipment status.
  • Coordinate with production personnel and other maintenance team members to prioritize maintenance tasks, minimize downtime, and address emergent issues in a timely manner.
  • Identify opportunities for equipment upgrades to enhance efficiency, reliability, and safety within the manufacturing facility.
  • Other duties related to general maintenance in support of the company.
Skills, Education, and Experience
  • High school diploma or GED with at least 1 year of related hands-on experience working with manufacturing equipment and machinery.
  • Proficiency in troubleshooting and repairing industrial machinery, including knowledge of electrical, mechanical, hydraulic, and pneumatic systems.
  • Basic electrical, plumbing and carpentry skills preferred for general building maintenance activities.
  • Strong analytical and problem-solving skills to diagnose issues accurately and implement effective solutions in a timely manner.
  • Commitment to adhering to safety protocols and regulations, with a proactive approach to identifying and mitigating potential hazards.
  • Effective verbal and written communication skills to interact with others, document maintenance activities, and provide training or guidance as needed.
  • Ability to adapt to changing priorities, work under pressure, and collaborate effectively within a dynamic manufacturing environment.
  • Meticulous attention to detail when performing maintenance tasks and documenting procedures to ensure accuracy and reliability. 
  • Ability to work evenings and overtime regularly, with occasional weekends.
  • Valid Virginia driver’s license.

This is a full-time, benefitted position. In addition to health, dental, vision, PTO and retirement, Valcom is proud to be a part of Potter Global Industries. Our private equity firm, KKR, offers a unique benefit and opportunity for all employees to participate in an ownership program of Potter Global Technologies. Being a co-owner allows each employee to play a more direct role in the business itself and reap the financial benefits of the Company’s success. It’s a unique employee benefit that you won’t find with our competitors. Come join a culture of innovation where creativity thrives, and every voice is valued. 

Manufacturing & Production Associates           
Posted June 2024

We currently have openings in several areas of the facility:

  • Printed circuit board associates or PCB for short.  These associates inlay and connect electronic components onto the circuit board as specified in the order.  Our PCB department uses both manual soldering and automated processes to accomplish builds. It is a precise and intricate process that requires careful attention to detail and adherence to design specifications to ensure the functionality and reliability of the devices we build. Ability to learn and run automated equipment, as well as hand soldering required. 
  • Wrap and Pack associates in our Metal Fabrication department.  In this department, associates will perform a variety of tasks related to the production and packaging of metal housings for our equipment.  Candidates should have the ability to stand and walk for a 10-hour shift and be comfortable working in non-climate-controlled area of the plant.
  • Test associates in our Test department.  With 100% inspection of each circuit board, testers perform a variety of manual/visual and computer assisted inspection and diagnostics.  Applicants should have an ability to multitask by testing more than one product at a time.
  • Assembly operators in our Machine Assembly area.  Works closely with others on a production line to assemble the parts and circuit boards made in the other areas of the plant into finished products.  Applicants must be able to stand for 10-hour shifts, communicate effectively with others, and have good manual dexterity to place parts and use a variety of hand tools.   

Our production associates work 10-hour days, Monday – Thursday from 6 a.m. to 4:30 p.m.  Mandatory overtime on Friday is plentiful in the spring, summer, and early fall to meet production demands.  We offer a full benefits package, including medical, dental, vision, disability, life, retirement, holiday pay, and PTO.  

Valcom is proud to be a part of Potter Global Industries. Our private equity firm, KKR, offers a unique benefit and opportunity for all employees to participate in an ownership program of Potter Global Technologies. Being a co-owner allows each employee to play a more direct role in the business itself and reap the financial benefits of the Company’s success. It’s a unique employee benefit that you won’t find with our competitors.

We are seeking engaged and conscientious applicants with a passion for our mission of saving lives.  If you are a candidate with a solid work ethic who is adaptable, safety-focused, and has a continuous improvement mindset, Valcom is looking for you. We seek team players who are self-starters with an eye for detail, and ready to contribute to our dynamic environment.

Mechanical Engineer
Posted June 2024

Due to a retirement, we have an upcoming opening for Mechanical Engineer.  This position designs, develops and tests all aspects of mechanical components within our product line, as well as supports numerous projects at varying stages of lifecycle development. 

Essential Functions
  • Responsible for creating concept design, 3D CAD modeling, converting into manufacturing prints, preparing bills of materials, and releasing them through engineering change release process.
  • Identifies operating and installation problems and recommends solutions.
  • Design and develop Electro-mechanical packaging solutions for electronic systems and components.
  • Ensures compatibility and functionality of mechanical systems with electronic components and firmware/software interfaces.
  • Develops mechanical/structural system requirements and assists in the development of project requirements and specifications, including costing, lead times and alternative solutions.
  • Provides periodic progress reports for current projects.
  • Purchase mechanical hardware and components, coordinate with outside vendors, and ensure that received parts meet desired specifications.
  • Collaborate with cross-functional teams to establish product design, feasibility, and implement design solutions.
  • Assists in the preparation of documentation for new budget requirements and overall project cost estimates.
  • Provides technical support and guidance to personnel, ensuring that personnel are informed of and adhere to established health and safety practices associated with assigned tasks.
  • Performs various duties as needed to successfully fulfill the functions of the position.
Skills, Education, and Experience
  • Bachelor’s degree in Mechanical Engineering or equivalent degree and experience.
  • Proven experience in mechanical design and development, preferably within the telecommunications or electronics industry.
  • Proficiency in SolidWorks and MS Office Applications / Office 365.
  • Strong understanding of manufacturing processes, materials selection, and mechanical testing methodologies.
  • Excellent problem-solving skills and attention to detail, with a track record of delivering innovative and high-quality solutions.
  • Effective communication and teamwork abilities, with the capacity to collaborate across functional teams and influence decision-making processes.
  • Experience with traditional sheet metal fabrication, machined parts, plastic parts, and weldments is a must.

This is a full-time, benefitted position. In addition to health, dental, vision, PTO and retirement, Valcom is proud to be a part of Potter Global Industries. Our private equity firm, KKR, offers a unique benefit and opportunity for all employees to participate in an ownership program of Potter Global Technologies. Being a co-owner allows each employee to play a more direct role in the business itself and reap the financial benefits of the Company’s success. It’s a unique employee benefit that you won’t find with our competitors. Come join a culture of innovation where creativity thrives, and every voice is valued.

Sales Engineer 
Posted April 2024


Job Description

The Sales Engineer position requires a customer-facing technical professional with the ability to work with the Sales Team in developing IP Mass Notification solutions to meet customer needs. The SE will have the ability to listen to customers and present solutions in a consultative fashion. The SE will then work with the customer, and our integration partners, to ensure that systems are deployed to meet these needs to Valcom standards.

Functions & Essential Duties
  • Experience in a customer-facing role, preferably in the Audio, Networking, Communications, or Telephony industries
  • Proven track record of managing and designing complex large systems
  • Aptitude for understanding a technical product line
  • Ability to deliver technical sales presentations to customers at the executive level
  • Experience in effectively presenting technical training classes
  • Proficient with remote troubleshooting tools and techniques
  • A fundamental understanding of IP networks is desirable
  • Able to work independently and as part of a team
  • Perform other duties and responsibilities as assigned


  • Excellent presentation skills
  • Effective at assessing customer needs and proposing solutions
  • Excellent verbal and written communication skills
  • Effective organization and time management skills
  • Ability to travel overnight during the week and on weekends as needed.

Sales, Inventory & Operations Planning (SIOP) Analyst
Posted May 2022


Job Description

Reporting to the Director of Operations, the SIOP/Operations Project Analyst will have overall responsibility for Inventory Management and the Sales, Inventory and Operations Planning (SIOP) process and other related projects and activities within Operations. This position will provide support to other departments by maintaining accurate records and supplying required schedules and status reports and driving tasks to completion in a timely manner.

Functions and Essential Duties:

  • Manage and oversee all aspects of Inventory: physical control, appropriate levels of inventory, valuation of inventory, excess and obsolete inventory management.
  • Calculate and Manage Inventory KPIs: Inventory Balances and Inventory Turns
  • Work with Finance on Excess & Obsolete Calculations and managing level.
  • Own Netstock Software Program and manage parameters, review outputs.
  • Design and implementation of improved SIOP business processes and toolset
  • Drive improved effectiveness of SIOP process through sharing of best practices and implementation of standards.
  • Facilitation of a consensus sales forecast
  • Interact with the Sales and Inside Sales to ensure manufacturing visibility to forecasted customer demand, noting early indicators, and taking subsequent actions to resolve and restore schedule and cost, identify, and analyze risks as necessary.
  • Perform analyses of a qualitative and quantitative nature and make operational recommendations regarding material planning, forecasting and inventory efficiencies
  • Assist with the coordinating of development of operations departmental budgets, material receipts plan, inventory plans and other miscellaneous forecasts while communicating any predictable changes in these forecasts to upper management.
  • Support and expand on all opportunities to level load the plan to drive improvements in inventory, fulfillment, cycle time, capacity management and growth.
  • Review established production schedules for all manufacturing departments to ensure established inventory levels are met while operating at the highest efficiency possible.
  • Provide strong interface between Purchasing, Supply Chain, and Operations to reduce all costs and cycle times to determine line rates.
  • Determine ability to meet requested customer dates based on capacity, cycle time and inventory.
  • Be involved in implementing new systems, procedures and work instructions, and special projects supporting manufacturing and customer service objectives.
  • Lead the SIOP process meetings.

Required Skills and Education

  • Minimum of 5 years in multi-faceted Manufacturing environment in a management capacity
  • 3-5 years of project management experience
  • ERP System advanced skills
  • Strong computer application skills
  • Strong written, oral, and organizational skills
  • The ability to effectively influence cross functional teams.
  • Exercise independent judgment regarding resolution of problems and interaction with other departments
  • Own assignments and be fully accountable for their success.
  • Align actions, behaviors, and conversations to what matters most.
  • Problem solving and analytical skills to review and compare data to identify inconsistencies and determine priorities.
  • Flexibility and adaptability to changing priorities and assignments.
  • Planning, organizing, and managing time to handle multiple assignments concurrently.
  • Ability to work in a team environment.
  • Preferred Skills and Education:
  • Four-year degree in business or related degree
  • Inventory control: 5 years (Required)