Improving Audio Solutions in Warehouse Distribution and Industrial Facilities

Thursday, March 21, 2024

Many warehouse distribution centers face limitations in their audio technology, often restricted to basic one-way paging announcements without the ability to play quality background music.  The audio is typically transmitted through horns, which are not designed for music reproduction. This leads to poor audio quality and can cause premature horn failure.  Consequently, workers resort to listening to their music through headphones or the mixed sounds of the conveyor belt, forklift, and other machinery equipment. However, OSHA has cautioned against using headphones since “listening to music via headphones may produce a safety hazard by masking environmental sounds that need to be heard.”

In today’s competitive labor market, where companies struggle to hire and retain employees in manufacturing, exploring solutions that will enhance employee satisfaction and well-being is essential.  In a recent study of 500 workers, 87% of those surveyed said they “think that playing music creates a positive working environment.” 

What audio solutions exist that will improve the work environment?  

According to this 2023 article from Geekwire.com, Amazon is testing headphones at some fulfillment centers, incorporating strict controls to comply with OSHA safety standards. However, ongoing headphone provision can be costly and does not allow for important paging announcements.

An alternative solution worth considering is the Sound 360 warehouse speaker from Valcom. This innovative speaker offers 360-degree coverage in open spaces and generates minimal reverberation compared to traditional cone-type speakers. Unlike headphones, the Sound 360 can facilitate voice paging and background music, making it suitable for distribution warehouses, light manufacturing centers, and large retail stores. Notably, a prominent home improvement retailer has adopted the Sound 360 in all their US distribution centers.  Other innovative products launched by Valcom to improve workplace efficiency and day-to-day communication include the Building Communication Panel. The Building Communication Panel helps companies streamline daily communications and allows for quick activation of emergency alerts to multiple departments and channels. To learn more, contact your Regional Sales Manager or email us.